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24-hour Technical Support for Hardware and Software.

Supporting the following UN Sustainable Development Goals:
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Expert Tech Support Worldwide

Technical Contact Centers

Utilizing the full range of communication and linguistic skills necessary to assist with any type of technical issue.

Installation and Warranty

Expert guidance throughout the installation and warranty processes, creating a seamless experience for the customer.

1st, 2nd and 3rd Level Support

Whether it's simple help desk assistance, specific in-depth tech support or back-up product or service expertise, we provide a solution.

Fault Management

When a problem arises, we troubleshoot it to identify the most appropriate resolution.

In-depth Technical Support from Reliable Specialists

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In-depth Technical Support from Reliable Specialists

Challenges

No one wants to contact technical support in the first place. When they do, customers want the fastest resolution – we can do that.

Solutions

Access a talent pool with the right skills to take your customers through to issue resolution swiftly. We will help you hit those first-time resolution metrics and can support multi-lingual requirements.

Explore ADEC Workforce

Tech Support

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module features icon Improved first time fix rates
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A purpose-driven provider of Global Business Services solutions that advances sustainable business and operational practices by transforming risk into positive impact and value.

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