ADEC Philippines

ADEC Workforce ADEC Philippines

About Us

Since being established in Manila in 1996, our Philippines operation has expanded rapidly to include sites in Dumaguete and Silay. As part of ADEC Workforce, we leverage over 30 years of group experience to deliver exceptional business process outsourcing (BPO) solutions.

We help organizations from across industries streamline operations and manage costs effectively. Our services are underpinned by impact sourcing initiatives, creating employment for disadvantaged individuals in the Philippines and globally.

About ADEC Workforce

Our Services

Our Philippines operation supports a range of outsourcing services delivered by ADEC WorkForce.

Award Winning Services Practicing International Standards

Explore all accreditations, certifications and standards practiced at ADEC Workforce.

Learn More

Meet the ADEC Philippines Team

Jurgen Tanpho

Head, ADEC Philippines

Arnel Esguerra

Head of Multiple Sites

Susan Macalinao

AVP Operations

Rocky Lim

AVP Operations

Eddie Musico

VP for Workforce Solutions

Monica Villanueva

Head of Legal

Mark AA Barro

VP, Standards and Risk Management

Workforce Highlights

4.17

Average internal employee satisfaction score

3,400

Employees

90%

Workforce millenials and genZ

Our Employees Benefit From

Training and development
Generous benefits
Collaborative environment
Deep industry expertise
Renowned business leadership
Purpose-driven workplace

What Our Clients Say

"ADEC's remarkable blend of efficiency and friendly customer service helped transform our growth from a theoretical thing into a reality that propelled us forwards." -Anonymous

Expand Your Knowledge

Case Study

CDP Improves Scoring Efficiency with BPO Expertise

Article

Why consider outsourcing in a recession?

Article

Why outsourcing customer services delivers wider business benefits

Contact Us

Manila
Alabang Corporate Center
Km. 25 West Service Road
Cupang, Muntinlupa 1771
Metro Manila
+63 28775 0632
Manila@adec-innovations.com

Dumaguete
Portal West Bldg., 3rd Floor
Silliman Avenue corner Hibbard Avenue
Dumaguete City 6200
Negros Oriental
+63 287750632
Dumaguete@adec-innovations.com

Silay
Rizal Street
Brgy. III
Silay City, Philippines
+63 (34) 441 2944
Silay@adec-innovations.com

Get In Touch

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Business Solutions (ABS)

Impact Solutions (AIS)

Foundation Solutions (AFS)